TERMS & CONDITIONS
PRIVACY POLICY
U GO FIGURE is committed to protecting your privacy as a user of our website; Therefore all personal information as of each of the transactions made through our site will be protected according to the highest standards.
Any personal information provided by you or made available to us which is personally identifiable stored in accordance with our registration under the Law of Protection.
Facts and used only for the following purposes:
· Order Processing
· Sending content of our Web page and Communications
· Administration website
· Prior consent of the customer,
Information on products and services that may be of interest To access this site use “cookies”. “Cookies” are pieces of information stored on your computer. We use “cookies” to keep track of who is making the purchase, and to customize the website according to your requirements. You can set your computer to not accept new “cookies” or turn them off completely using the menu bar of your browser. In that case, we could not offer personalized service through our website. At the time you make your purchase, you will be given the option to receive information by post or email about our products, services and promotions. To receive this information, please tick the box subscription. You can cancel this subscription to our contact list when you want it, either by clicking the appropriate link in any of our communications by email, or by contacting us. Finally, will capture your attention to the use of a cookie that collects anonymous to analyze traffic data to our website. Links to third party websites
On this site, there are links to third party U GO FIGURE does not review or manages, is why does not control its content. Therefore U GO FIGURE accept no liability from them.
Order Changes or Cancellations
Orders leave U GO FIGURE reviewed, well packed with protective material (filler paper, bubble paper or the like) to prevent breakage.
Legally entitled to cancel your order by the corresponding refund within 14 calendar days from the day following receipt of order. However, you must pay your order total for the right to reimbursement. If you want to cancel an order, please email us (bottom of the policy may identify) using our Contact Us form stating your order number and the information mentioned in the cancellation form. To meet the cancellation deadline, it is necessary that send your statement regarding the cancellation before the cancellation period expires. Please note that your right to cancel does not apply to personalized products or specific date and certain restrictions may apply. Therefore, please refer to the repayment terms that are detailed below and be sure to check the terms and conditions for the item you wish to buy. The return or exchange of any item of physical delivery is possible if the returned product can again be put on sale by U GO FIGURE. Therefore any return must come with their original packaging within receipt of the product being responsible for the cost of returning client 14 calendar days. The corresponding reimbursement is subject to receipt by us of the returned merchandise or even be processed within 14 calendar days if the product has come to our store. The reimbursement will be deposited to the credit card or debit card used for payment of the original order. Please allow up to 14 days for adjustment in your bank account.
U GO FIGURE accepts no responsibility for any loss or damage of returned goods in transit and for this reason we recommend that you use a recorded delivery service.
If the returned item is not recoverable for sale or the packaging is damaged unnecessarily, U GO FIGURE reserves the right to refuse reimbursement on its original price. This does not affect your statutory rights.
U GO FIGURE, has no objection to repay returned products that have not been used, they are in perfect condition and are covered under the terms and conditions.
REFUND POLICY
Depending on the type of product, different requirements for the application for reimbursement may apply. Certain products may have particular conditions that do not allow changes or cancellations.
1. Return types we accept: Change for another item and refund.
1.1 Change for another article: The buyer can make the change for an item of equal or greater value that is in U GO FIGURE, but in no case for items of lower value. In the case of product changes, please note that we can not reserve items, so availability of new article will be verified upon receipt of the returned item. Must report the change before the expiration of 14 days of delivery of the order.
1.1a. Change for shipping error or defective item: You can choose to exchange the product for one like it in perfect condition if the original was defective and / or would mistake by the company in the office of the order. The deadline to make the change is 14 days from the date of delivery of the product by U GO FIGURE.
1.1b. Change for personal reasons and / or results of purchaser: If buyer chooses to change for personal reasons and / or results thereof, this will take place within the span through 14 days of delivery date of the order by U GO FIGURE period. The buyer shall bear the cost of return shipping from the place of residence to the facilities of U GO FIGURE.
1.2 Return Total cash and / or part of the amount paid: If the Buyer exercises the right mentioned in this section, U GO FIGURE manage the return of partial or total amount paid by the Customer within a maximum period of 14 after the date of receipt of the order days and proceed to refund through bank transfer and / or check or by the method of payment you used to make the purchase. However, the order will the recovery of administrative costs and re storage for a total of 20% of the total order and / or $ 40 which is the highest, paid in USD, additional to the cost of products that are not in original shipping conditions.
If the order is paid with a bounced check or stop payment given by the buyer. The same shall assume in addition administrative costs for these types of cases.
2. Conditions: Make the refund within 14 days of receipt of order. Return the product in its original packaging and in the same condition it was delivered (Product, accessories and original packaging). Before returning the product, the customer is obliged to inform U GO FIGURE through its online customer service 786 760 0773 or via email to info@ugofigure.com subject to Terms and Conditions in which to reach our policies Privacy, Terms and Conditions, Changes and reimbursement U GO FIGURE has force.
Return of full or partial orders, buyer must send email to info@ugofigure.com with the subject Return Request Form, indicating name and phone number with which you made the order and U GO FIGURE will arrive by this means the shape and number of authorization code for a refund of product. The customer must return this form in the package with the products returned. Meanwhile U GO FIGURE, validate that everything arrives at our warehouse on the terms of this policy. Failure to comply with this procedure, the company has the power to refuse to recognize the entrance to store the product until compliance with the policy.
3. How to apply for a refund:
1. Buyer must contact us to request a return form you must complete and submit within the package.
2. Buyer should send the package to a maximum of fourteen (14) days after receipt, through US Mail. Remember to fill out all fields of the form that we sent and included inside the package.
Send the package to: U GO FIGURE 2101 Durham Ct Mount Dora, FL 32757
3. Once the package reaches our facilities will be reviewed and if any impact (lack of form, breaks, discrepancies product, etc …) will be communicated immediately to the buyer. If everything is correct faults were proven and proceed according to (change, substitution, etc.) is well founded. The average period for processing shall be 14 days from receipt of the return to U GO FIGURE . No exceptions will be made in the policy of reimbursement for related transport strikes or other causes outages.
LEGAL JURISDICTION
These Terms and any other commitment resulting from the use of this website, is subject to local law and any dispute shall be substantiated in the courts of this country.
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.